Shipping Policy
Mrunal Anita
At Mrunal Anita, we aim to deliver your orders safely and on time. Please review our shipping policy to understand delivery timelines, processing duration, and shipping guidelines.
ORDER PROCESSING & SHIPPING TIME
Within India
- Standard Shipping: Orders are dispatched within 8–10 working days.
- Express Shipping (if applicable): Orders are dispatched within 3–4 working days with additional extra charges.
- Delivery Time After Dispatch: Typically takes 2–5 working days.
Please Note:
- Saturdays, Sundays & Public Holidays are not considered working days.
- Certain delays may occur due to logistics or location-based restrictions.
- If your shipment is stuck or delayed, contact us and we will check with the courier partner.
INCORRECT ADDRESS & RETURNED ORDERS
Customers are responsible for providing correct shipping details at the time of order.
- If the package returns due to incorrect address, incomplete contact details, or delivery failure, customers will need to pay reshipping fees.
- Orders may be cancelled if updated address details are unavailable.
TRACKING YOUR ORDER
Tracking details will be shared via SMS or Email once the order is dispatched.
If you don’t receive tracking within the expected timeline, please contact us.
LOST OR DAMAGED ORDERS
- If an order shows “Delivered” but you did not receive it, notify us within 24 hours.
- If you receive a damaged or incorrect item, send photos/videos within 24 hours of delivery.
- Replacement is subject to inspection and is only valid if tags are intact and the product is unused.
SHIPPING RESTRICTIONS
- We currently do not ship to military addresses or P.O. boxes.
- Remote locations may take longer to deliver.
- Festivals, lockdowns, strikes, weather conditions, or courier delays may affect delivery timelines.
CONTACT US
For shipping inquiries, you may reach us at:
connect@sandybrown-rail-728018.hostingersite.com
